Dynamics 365 CRM lacks native functionality for SMS (Short Message Service) integration, which limits the organization’s ability to effectively communicate with customers through text messages. Due to these businesses have to rely on manual processes or third-party tools, which leads to inefficiencies.
MCT IT Solution helps:
This solution is designed to enable one-piece integration within MS Dynamics 365 for SMS (Short Message Service) functionality. It allows businesses and developers to incorporate SMS capabilities into their MS Dynamics 365 systems, facilitating effective communication with customers and users via text messages.
- Single Platform to bring MS Dynamics CRM and SMS gateway (Twilio Setup) at one place for SMS functionality.
- Availability on Microsoft AppSource
- Easy to integrate, configure and customize messages as per needs.