We have a skilled team of technicians to provide Microsoft Dynamics ERP and CRM services to a large number of customers. The quality of delivery and cost performance are the key concerns.
Microsoft Dynamics CRM is a Customer Relationship Management System that organizes and automates business processes in sales, marketing, and customer service. Microsoft dynamics achieves this with the help of business intelligence, and campaign management. Microsoft Dynamics CRM is deployable in the cloud,on-premises or a combination of the two.
Our experience in Microsoft Dynamics guarantee the following:
- Optimum quality of service.
- 100% success rate.
- On time delivery.
- Improved customer relationship.
- The right information at the right time to the concerned personnel.
Microsoft Dynamics CRM offers industry-specific/task-specific software frameworks. These frameworks cater to company’s requirements such as:
- Loyalty Management -A software framework supporting promotional campaigns.
- Healthcare patient management -A framework for managing patient data, rules for care management and patient education.
- Wealth Management-A software framework that assists financial advisors in maintaining and improving customer relationships.
Microsoft Dynamics CRM has much more to offer in the package:
- Territory Management: Applies business rules to automatically assign leads amongst different sales teams deployed in different territories.
- Group Calendar: Keeps a record of the schedules of all the team members working within the same team and thus helps them plan their work accordingly.
- Relationship Tree-Keeps record of all customer interactions in a hierarchical order.
- Capturing Facebook Lead-A lead is captured as soon a customer clicks a like on Facebook.
- Global Search-Information search helps employees save time searching relevant information.